Geotab T-Mobile Support 3G to 4G Upgrade Program

T-Mobile 3G Sunset 12/31/2020

 

3G to 4G Upgrade  latest news: T-Mobile has announced they will enforce the published date to deactivate 3G Geotab fleet tracker T-Mobile GPS tracking devices. This means Fleetistics customers with GPS devices using the T-Mobile 3G network need to plan now. Those devices will stop reporting at the end of the year. Fleetistics has several programs in place to aid customers in transitioning from TMO 3G to the newer 4G technology.

AT&T and Verizon customers are not affected by T-Mobile’s plan. They have committed to maintain their 3G networks until 12/2022.

Customers must be in good financial standing to participate in the 3G to 4G Upgrade program.

 

T-Mobile Telematics 3G to 4G Upgrade

Call

877.467.0326

TMO 3G to 4G Upgrade Program (Geotab customers only)

 

  1. Existing ProPlus and Fleetistics rental customers automatically get replacement devices in Q4 of 2020 or at Geotab’s discretion with a service agreement that extends past 2020. Now is the time to call Fleetistics customer service and schedule 3G upgrade for Q4 to be sure GPS devices are available. ProPlus includes Roadside Service – Learn More. Compare Geotab service plans – Click here.

2. Customers not wanting to upgrade to ProPlus may purchase a replacement device at a deeply discounted and subsidized price. Contact Fleetistics for details

3. Customers not wanting to purchase a 4G device may receive a free T-Mobile 4G device with a minimum service agreement of 24 months. If you love the Geotab platform and never plan to leave the most robust fleet management solution available, why not take advantage of this free 4G upgrade offer.

Changing Cellular Network Carriers On Upgrade

In some situations network coverage changes and a customer may feel a different carrier is now a better option. Since this program is T-Mobile specific the free upgrade program does not offer carrier switching. However, for a nominal fee, customers may choose to replace T-Mobile device with an AT&T or Verizon telematics device. Contact your Fleetistics account manager or customer service for pricing and details.

GO GPS Tracker from Geotab

Installation Requirements

To avoid undue delays and administrative fees you will have 5 days to install the replacement devices from the date of delivery before the old 3G devices are deactivated. If you have more GPS trackers than you can replace in 5 days Fleetistics will work with you to provide multiple deliveries for the cost of shipping.

The goal is to make this exchange process for customers across the United States quick and efficient.

Replacing Devices In MyGeotab

It is important that you replace the old GPS devices with the new devices in your MyGeotab account. The linked document, Geotab Replacing A Device, walks you through this process. Be sure to contact us with the serial numbers of the devices you have replaced so they can be deactivated. Failing to do this step will result in double billing. It is recommended that you open a support ticket in MyFleetistics asking customer service to verify everything is correct once you feel the replacement is complete.

After swapping the GPS devices, replacing them in MyGeotab, and confirming with Fleetistics customer service, the 3G T-mobile devices can be disguarded since they will be deactivated and cannot be reactivated.

GEotab GO9 GPS Vehicle Tracking
Fleet Management Platform
Mobile Phone GPS Tracking App
Fleet Weather Service

GPS Tracking

Fleet Management

Phone Tracking

Tablets & Data

Displaying Your Company Logo in MyFleetistics

Displaying Your Company Logo to Make It Your Own

Displaying your company logo to your internal apps adds a touch of professionalism. When you want to send a screen shot of the UI to show some critical detail to a customer or vendor, your logo displayed on the screen adds credibility. For that reason, Fleetistics has made it easy for our clients to add their logo to their MyFleetistics portal.

Easy as 1-2-3

First, log in to MyFleetistics and go to Account > Profile.

Next, click “Select Logo” and browse for your company logo in a jpeg or png format.

Upload your logo

Finally, open the file and click “Save” on the lower right. Your logo will now appear at the top left of the screen. Thanks to Woody at the University of Rochester for agreeing to be our example.

Upload your logo

All Done

Your company logo now shows where the Fleetistics logo was formerly displayed.

Displaying your logo in MyFleetistics

Before you go, take a minute to update or verify your profile.

The company profile section of MyFleetistics has areas for you to update your company information, contacts, addresses, and even add branch locations. This improves the accuracy of billing and the efficiency of support.In the future it will enable custom views on dashboards and other data.

Please take a moment to verify this information is current after uploading your logo. My Fleetistics continues to add features and services, and this information can be connected to pre-fill request forms with the needed contact details to save you time.

Please update: Account and Contacts at a minimum.

Battery Power – More, Better, Faster

Battery power is always in the back of our minds.

rechargeable cordless drillIn the Telematics industry, our clients communicate throughout the workday on smartphones. Also, many run apps on phones or tablets. We use portable devices to manage work orders, complete electronic forms, report issues, receive locations and update routes. Similarly other apps capture signatures, record work completed, and document damaged freight. Furthermore, field technicians use an array of battery-powered tools to get their work done. As a result, if we run out of battery power it all comes to a screeching halt.

More EV’s = More Battery Power

Now add to this the increased use of Electric Vehicles. Seems like we are becoming more and more dependent upon battery power. That raises another big concern. As the rate we are consuming battery power increases, there is a very real risk of a battery disposal crisis in our future. Is all this battery use going to be sustainable?

Improving Battery Technology

Improving battery technology is high on the list of hot tech issues to address. Environmentally friendly batteries that charge faster and last longer will head off the potential crisis. So what is being done about it? Here are some of the encouraging projects I found.

Saft Research Director Patrick Bernard recently shared 3 new technologies being considered.

NEW GENERATION LITHIUM-ION

These batteries use different active materials to increase both energy and power. They will have very long life cycles, typically charging/discharging thousands of cycles.

LITHIUM-SULFUR

This battery has a different type of internal structure. It uses sulfur in the positive electrode and lithium in the negative electrode. As it discharges, chemical changes occur inside the battery. The reverse occurs during the charging cycle.

SOLID-STATE

Solid-state batteries use a solid compound rather than liquid electrolyte. This will make the batteries safer. The solid electrolytes are not flammable. This technology promises higher voltages, and batteries that are denser, lighter, and last longer on the shelf. These may become the future battery of choice for Electric vehicles.

Electric Car Lithium Battery Pack And Power ConnectionsOther Technologies Being Researched

Gold Nanowire Batteries are under development at UC Irvine. Researchers claim they can be recharged over 200,000 times with no material deterioration. Ultimately, this may result in a battery that lasts “forever.

Extreme Fast Charging or XFC charges batteries faster by charging them at higher temperatures. Using this method they say a 10-minute charge will add 200 miles of range on an EV battery.

Wireless Charging

Another research team reports initial success with an antenna that collects AC power from WiFi in the air and converts it to DC. It is being developed for use with battery powered medical devices. Instead of future surgeries to replace a batteries, the battery charges pretty much all the time.

Yet another startup is developing semiconductors made from organic materials. They are talking about 60-second cell phone charging and 5 minute EV charging if their research proves successful. Similarly a unique and promising technology under development uses ultrasound to wirelessly transmit electricity to a small receiver to recharge a device.

There are also preliminary reports of batteries made of foam and foldable materials, but the one that seems to be getting attention is the technology announced this past April by Nikola Corp. They plan to release details at their Nikola World 2020 conference next fall. They say they have a game-changing new technology that is more environmentally friendly than conventional lithium-ion and could double the range of passenger EVs.

One thing is certain. It will be very interesting to see what batteries look like 5 years from now.